Privacy policy
Privacy Policy
Last Updated: April 3, 2026
At 2Hypt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, place an order, subscribe to our emails, or otherwise interact with our services.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Information We Collect
When you use our website or services, we may collect the following types of information:
- Name, email address, billing address, and shipping address
- Phone number, if provided
- Payment information, processed securely through third-party payment providers such as Shopify Payments, Stripe, or PayPal
- Order history and purchase details
- IP address, browser type, device information, and browsing activity for analytics and site performance
- Photos or other documentation submitted in connection with claims for defective, damaged, or incorrect items
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
How We Use Your Information
We may use your information to:
- Process, fulfill, and deliver your orders
- Communicate with you regarding your orders, account, inquiries, or approved refund or replacement claims
- Send marketing emails and promotional communications if you have opted in
- Improve our website, services, and overall customer experience
- Prevent fraud, unauthorized transactions, and other security issues
- Review and resolve claims involving defective, damaged, or incorrect items
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as necessary to operate our business, including:
- Printify, for order fulfillment
- Shipping carriers, to deliver your orders
- Payment processors, to process payments securely
- Analytics and service providers, to help us improve website performance and functionality
- Legal or regulatory authorities, when required by law or to protect our rights
Photos or documentation submitted for claims are shared only with relevant internal staff or service providers as necessary to verify and process your request.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
- Improve website functionality
- Analyze traffic and performance
- Personalize your browsing experience
You can control cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Your Rights
Depending on your location, including if you reside in California or in certain regions such as the European Union, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to applicable legal obligations
- Opt out of marketing communications
- Request information about how your personal data is used, shared, or disclosed
To exercise any of these rights, please contact us at support@2hypt.com.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide our services
- Comply with legal, tax, accounting, or regulatory obligations
- Resolve disputes and enforce our policies and agreements
- Review and process claims involving defective, damaged, or incorrect items
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Data Security
We take reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Third-Party Services
Our website and services may rely on third-party platforms and providers, including Shopify, Printify, payment processors, and analytics tools. These third parties may collect, process, or store your information in accordance with their own privacy policies.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
2Hypt
Email: support@2hypt.com